Last Updated: 11th March, 2026
At Kerry Ann's, we take care to ensure every order leaves us promptly and arrives with you in perfect condition. Here's everything you need to know about how we handle deliveries.
We deliver to all addresses across the United Kingdom. Should you have any questions about delivery to your location, please don't hesitate to get in touch with our team.
All orders are processed within 1–2 business days, Monday to Friday. Our daily order cutoff time is 5:00pm BST. Orders placed after this time will be picked up and processed on the next available business day. Any orders placed over the weekend or on bank holidays will begin processing on the following business day.
Once your order has been dispatched, it will be on its way via Royal Mail with an estimated transit time of 6–8 business days, Monday to Friday. From the date your order is placed, you can expect your parcel to arrive within 7–10 business days in total.
All orders are dispatched using Royal Mail. We trust Royal Mail to deliver your order safely and reliably to your door.
We're pleased to offer free delivery on every order across the United Kingdom. No minimum spend is required and there are no additional charges added at checkout — free delivery, every time.
Once your order has been dispatched, you'll receive a confirmation email containing your Royal Mail tracking number. You can use this to follow your parcel's journey at any time via the Royal Mail website. You can also monitor your order through our tracking page. For any further tracking queries, visit our FAQs page or contact our support team directly.
If your parcel appears to be delayed, has gone missing, or arrives in an unexpected condition, please contact our customer support team as soon as possible. We will liaise with Royal Mail on your behalf and do everything we can to resolve the matter as quickly as possible.
Head over to our FAQs page for answers to our most commonly asked questions, or reach out to our customer support team and we'll get back to you promptly.
Store Name: Kerry Ann's
Address: 41 York Rd, London SE1 7NJ, United Kingdom
Email: support@kerryanns.com
Phone: +44 7418 316044
Contact: Contact Page
Customer Service: Monday to Friday, 9:00am – 5:00pm BST
We aim to respond to all emails within 1–2 business days.
Thank you for choosing Kerry Ann's.